2 Replies Latest reply on Mar 15, 2013 3:21 PM by jpl3

    not getting SMS message

    jpl3

      I have the following configured:

       

      Alert Notification Policy:

      1. Notify me first at <user@domain> in Rich HTML message format.

      2. Wait 5 minutes and then notify me at <phonenumber@xxx.com> in Short SMS message format.

       

      I get email notifications (#1), but I never get the SMS notifications (#2). Any guesses why it's not working?

       

      thanks.. john