What version are you upgrading from? I think that all upgrades are in place (at least all mine have been), but you might need to do a multi-step upgrade if your current version is especially old.
After logging into the customer portal, you may see the Patch Manager "Choose Download" button on the home screen if you only have a few licenses. If you don't see it, click the Licensing & Maintenance tab, then License Management. On the license management page, you should have a Choose Download button next to your Patch Manager license. Click it and you'll find all of the downloads for patch manager.
You can use either the upgrade package or the full install package to do your upgrade. The upgrade package is just a bit smaller and saves you some download time. You might also want "Orion integration module, additional web", as this lets you install a cool read-only web interface that bosses like to look at.
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Andrew's instructions are valid, and with my access I'm able to replicate an image of your Customer Portal home page. It currently shows an unregistered instance of your Patch Manager license available for download.
As for the upgrade installation itself, it definitely depends on what version you are starting from as several significant architectural enhancements have been made to Patch Manager in the past 15 months. Also there are WSUS upgrades that factor into this. In this case, I noted from the ticket notes that you're already on v1.80, so the upgrade will be quite straightforward. Download the installer, close any open consoles, and double-click on the EXE on the Patch Manager server. Then run the installer on any remote-console connections as well.
Two documents that should provide all of the information you'll need:
An Annual Checkup for your WSUS and Patch Manager environment (although if you're already on v1.8 then you've probably completed everything discussed in this article. )
Yes i'm on V1.8.
I was looking under the SERVICE PACKS & HOT FIXES thinking the NEWEST LICENSES link was for the original license.
So, all good now. Thanks for that.