7 Replies Latest reply on Feb 28, 2013 10:16 AM by bsciencefiction.tv

    Alerts not sending emails

    kdollar

      I have a very confusing problem, and hopefully someone here can help me.

       

      I have setup a few alerts in the Advanced Alert Manager

      Alerts.png

       

      I have these alerts set to email and/or text.  When I test the alerts, everything works fine.  Emails and texts flow as expected.

       

      However, when a node actually goes down, nothing happens.

       

      For instance, I took a non-essential server down, and when I look at the Current Events in the Alert Manager I see:

       

      Alert2.png

      But, when I look in Active Alerts in the Alert manager I see:

       

      Alert3.png

       

      No emails or texts are sent.

       

      Please help.