0 Replies Latest reply on Feb 14, 2013 12:28 PM by netoide

    Integrating DameWare Mini Remote Control 9.0 with Symantec Altiris Deployment Console 6.9


      I hope this helps anyone who is trying to set this up :

      1. Install the DameWare Mini Remote Control client application in the machine where Altiris Deployment Solution is installed.

      2. Locate the Deployment Solution share folder. (in a default Simple install it is: %ProgramFiles%\ Altiris\eXpress\Deployment Server)

      3. Edit the file “RemoteControlTools.ini” and append the following 4 lines:


      [DameWare Mini Remote Control]





      Use the following table as reference:



      Suggested Parameters

      Display name

      This is the name that will be displayed in the Console’s “Remote Control” context menu.


      DameWare Mini Remote Control


      This line must indicate the exact path in the local computer where DameWare Mini Remote Control is installed.

      x86 OS

      C:\Program Files\SolarWinds\DameWare Remote Support 9.0\DWRCC.exe

      x64 OS

      C:\Program Files (x86)\SolarWinds\DameWare Remote Support 9.0\DWRCC.exe

      Command Line

      This field allows you to pass application-specific arguments*. Here you can set two variables to pass asset data from the Deployment Solution to DMRC:


      Asset property


      Host name


      IP Address

      -c -h -m%COMPNAME%-u:myUserName -p:myPassword -d:myDomainName

      *A full list of arguments available for DameWare Mini Remote Control are available in the following article:  http://www.dameware.com/support/kb/article.aspx?ID=30000


      Once set, the RemoteControlTools.ini should look something like this:


      4. Save the “RemoteControlTools.ini” file and launch Altiris Deployment Solution

      5. DameWare will now be available as a custom Remote Control application available in Symantec Altiris Deployment Solution interface. If you decide not to set the –u, -p or –d arguments in the ini file, the credentials will be requested to you when you try to establish the MRC session.