I have alert escalation set up as below (notice the kick **** MSPaint skillz)
codition met: email L1 contact
Condition met + 15 minutes: email L2 contact
Condition met +30 minutes: email L3 contact
contition met +60 minutes: Schedule exit interview with HR (ok, this is a joke.....sort of)
The problem I am running into is the alert will fire for L1, skip L2, and fire for L3
Here are the Alert Escalation settings:
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