The new tab we have in the Advanced Alerts 'Alert Sharing' is for integration in to the SolarWinds Web Help Desk, but I also understand that this can be utilised by the SDK.
What I would like to do is to create a script that will pull (and potentially push) data from Orion by a 3rd party application accessing this data. The benefit of having a separate Severity level and structure data value pairs would be useful in integrating Orion alerting with 3rd party applications and help desk solutions.
As much information as anyone has on this would be useful. I am not clear if and where this data exists in the database schema.