It seems like the MMC console application is unable to synchronize templates from the server. Unfortunately, from the message it is not clear what exactly is causing the problem.
I'd double-check access rights for console user on folder "C:\Documents and Settings\adminsolarwinds\Local Settings\Application Data\Eminentware". It is also possible to delete this folder when console is turned off. Deleting operation will remove also local console settings like view layouts but that shouldn't matter here.
If this doesn't work, please go ahead and open a support ticket.
Thank you much! I will try your recomended steps and will update the progress.
Thanks for the ticket recomendatoin. I set one up last night...They suggested I apply the version update but this had no affect.
Senior Technical Specialist
Information Technologies Department
Honda Federal Credit Union
...Sent from my iPad
Permissions were set Full Control for the admin user correctly.
I deleted the EminentWare folder and it was recreated when I launched Patch Manager…but no change.
Any further thoughts?