1 Reply Latest reply on Jan 15, 2013 8:23 AM by mharvey

    Machine type not displayed for Cisco WAAS appliance.

    charliedontsurf

      We have some new Cisco WAVE 7541 WAAS appliances which display the machine type as 'Cisco' but no model number.  Older appliances are ok.  Does anyone know of a fix for this?

        • Re: Machine type not displayed for Cisco WAAS appliance.
          mharvey

          You would need to either gather your system object OID, model, and vendor, and post that infomration in this forum:

          Tell us your "Unknown" devices!

           

           

          Or you would need to open a case with SolarWinds support with the same information and ask this be added to Orion.  This, however, won't be done until the next release of Orion, so in the current release it's not going to be able to be "fixed."  The issue is simply that Orion doesn't know how to translate the devices system object OID to get that information.

           

          Regards,

          Matthew Harvey

          Loop1 Systems