1 Reply Latest reply on Jan 9, 2013 6:19 PM by superfly99

    Alert emails are not showing data

    geekdrummer

      When we get our alert emails, it only has the following information in the body of the email.

      Any suggestions as to how to correct this?  Thanks!

       

      User name:

      Admin

       

       

      Enter domain\username or username@domain for windows accounts

      Pa

       

       

      Login failure.

      User name and/or password incorrect.

       

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        • Re: Alert emails are not showing data
          superfly99

          I've not had this issue before but I've read that to fix this problem instead of creating a new alert, copy one of the out of the box alerts and modify it to suit.

           

          Obviously it's a permission issue, so if each alert contained a security tab (like they have in NCM jobs) then it wouldn't be a problem. When you created the alert, were you logged on as an Orion Administrator?