This discussion has been locked. The information referenced herein may be inaccurate due to age, software updates, or external references.
You can no longer post new replies to this discussion. If you have a similar question you can start a new discussion in this forum.

Alert emails are not showing data

When we get our alert emails, it only has the following information in the body of the email.

Any suggestions as to how to correct this?  Thanks!

User name:

Admin

Enter domain\username or username@domain for windows accounts

Password:

Login failure.

User name and/or password incorrect.

Login

Enable JavaScript to Login

Enable cookies to login

Enable JavaScript to login<o:p></o:p></span></p>
  • I've not had this issue before but I've read that to fix this problem instead of creating a new alert, copy one of the out of the box alerts and modify it to suit.

    Obviously it's a permission issue, so if each alert contained a security tab (like they have in NCM jobs) then it wouldn't be a problem. When you created the alert, were you logged on as an Orion Administrator?