As it's showing the issue is related to "permissions"
Are you protecting any folders related to CatTools in the installed location?
If so please remove those and check.
And there are some additional steps to avoid space issues,
1.You can limit you log file sizes by getting into Options\Setup\Logging page.
2.Avoid unnecessary mail triggers for the activities. This can be avoided in each activities E-mail tab.
3.Also make sure that you E-mail settings are correct and all the generated mails are being sent correctly to the address given in Options\Setup\E-mail.
4.As you are getting the issues frequently now, do,
a)Stop CatTools from running and delete the Info log & Activity log(..\CatTools3 folder) and queued Mails(..\MailQueue folder), old Reports(..\Reports folder) ,
Captured Datas(..\Captured Data folder), Configs(..\Configs folder) and Dated Configs(..\Dated Configs folder)
b)Before manually deleting the above make sure you are having necessary backup of those files for your reference then delete
5.Then Run CatTools and check
And more over we are having new version as 3.8.0 as well. You can upgrade it to that if you wish and have valid license/maintenance period
Please check these and let me know.
Thanks a bunch for the suggestion Nanda. I wound up attempting to delete the mail queue first, like suggested, since that was what was in the error message. When I attempted to delete it, I recieved a windows error saying that the files were in use by another program.
I stopped the service, deleted the files, restarted the services and all is well now. Thanks for the quick response on this.
It's my pleasure to help you Marcus...,
Thanks for the update,