0 Replies Latest reply on Dec 20, 2012 5:57 PM by Mrjamet

    NPM/DAMEWARE Integration

    Mrjamet
    Mrjamet Dec 20, 2012 5:57 PM

      Since Dameware came on board with SolarWinds, I have patiently waited for integration of DameWare Mini Remote Control (MRC) into Orion Node Details. I believe that out-of-the-box support for DameWare is on the long list of features being looked at for future releases, in the meantime you can setup DameWare integration in just a few, quick steps.

       

        1. Install Dameware on each technician’s computer.
        2. Download and install CustomURL (http://customurl.codeplex.com/) on each technician’s computer.
        3. Open CustomURL and Click "Add" button
        4. Protocol: DWRCC (suggested)
        5. Application: C:\Program Files\DameWare Development\DameWare Mini Remote Control\DWRCC.exe (your install folder may vary)
        6. Arguments: -c -h -m:%Host% -u:myUserName -p:myPassword -d:myDomainName      Additional arguments may be found here: http://www.dameware.com/support/kb/article.aspx?ID=30000
        7. Edit file C:\InetPub\SolarWinds\Orion\NetPerfMon\Resources\NodeDetails\NodeDetails.ascx
        8. Add a table entry to the bottom of the list for dameware

      Solarwinds capture.JPG

      Save the file and refresh your Orion webpage.  If all went well then you should see that a new link for Dameware appears on the Node details widget.

      * Note you could use {{ DNSName  }} or {{ HrefIPAddress }} to suit your needs of what is passed to Dameware

      ** Note that this custom code will be wiped out with each upgrade of NPM    Hopefully this will satisfy the needs of some of us till full integration is achieved 

      Inspiration for this trick came from http://thwack.solarwinds.com/community/solarwinds-community/product-blog/blog/2012/09/10/dameware-web-help-desk-integration