0 Replies Latest reply on Nov 30, 2012 3:54 PM by amiller099

    Alerting Menu & Message Center Concerns. Isn't there an easier way to acknowledge alerts?

    amiller099
      • The alerting section does not allow me to sort the columns
      • Message center fixes that issue!
      • But I can't acknowledge alerts in message center
      • Why can't I just acknowledge alerts right from one of the Alerting Dashboard modules?

       

      These are big problems. I need my NOC to be able to easily identify, investigate, and acknowledge alerts.

      • Identify - The alerting dashboard widget is OK at this. Some alerts are hoverable, some are not. There is not and IP address or HOST column for no-hover identification.
      • Investigate - Once they start clicking and investigating, all the data they need is available.
      • Acknowledge - Multiple issues. See bullet-ed list above.