2 Replies Latest reply on Apr 6, 2017 6:09 PM by BWB8771

    Need Shoretel Call Manager stats. NPM or SAM?


      I need to collect call manager statistics from ShoreTel call manager servers. I have imported a couple of SAM templates and assigned them, but they only contain windows service monitors. Does anyone know if there are WMI performance objects available for ShoreTel?


      Conversely, might I use custom SNMP OIDs to develop custom pollers for this purpose? In other words, is this a job for NPM or VNQM, or both in combination?


      Thanks for any help.