1 Reply Latest reply on Nov 15, 2012 12:03 PM by NotteScura

    Agent Online Heartbeat polling

    jtrimmer

      Does anyone know the heartbeat polling interval to check if agents are Online

        • Re: Agent Online Heartbeat polling
          NotteScura

          The Agent Heartbeat is sent every 5 minutes, but it could take up to 20 minutes for an Agent to actually be shown as "Offline" because we have to wait for the TCP timeout to occur on the request. (Like any other TCP app, we're bound to the same "rules of the road".)

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