What messages are you seeing in the CatTools Info Log pane when trying to connect to this device?
Sorry for the long delay in replying! I've not been able to work on this for the last few weeks.
When I run a device backup job, I can see that CatTools authenticates ok once, and then I see the following;
Waiting for command prompt
Waiting for enable password prompt
Waiting for an echo of enable command
CatTools then finishes the job with the message: Did not receive username prompt when entering enable mode
P.S: Is there a way to copy the messages displayed in the Info Log so I can paste them quickly into the forum?
Ha, I worked this out!! Literally as I hit reply I realised what I needed to do!!
So after the first login, the switch then prompts with 'Please Enter Login Name:', therefore this needs to be added to the 'Device Information > Prompts > Username prompt:' field.
And likewise, 'Please Enter Password:' needs to be added to, 'Device Information > Prompts > Password prompt:' field.
I've just tested and successfully backed up the device config.
Hope someone else finds that useful!
That's great! Keep going!!