4 Replies Latest reply on Dec 18, 2012 3:30 AM by rgnanda

    Double Login Issue for ProCurve Switches

    stoney

      Hi,

       

      I have a problem trying to get CatTools to login to some particular HP ProCurve switches. The issue is HP's, but the switches are EOL and there will be no more IOS updates released, so i'm hoping you guys could advise on a work around.

       

      The problem is caused by enabling AAA authentication for Telnet and SSH access on the switch. When AAA is enabled on the switch, the IOS prompts for user credentials twice when accessing via Telnet or SSH. I can't work out how to get CatTools to deal with this.

       

      Here's the process to login with AAA enabled:

       

      1. login as: pstone

       

      2. We'd like to keep you up to date about:
        * Software feature updates
        * New product announcements
        * Special events

      Please register your products now at:  www.ProCurve.com

       

      pstone@10.10.220.30's password: *******

       

      3. ProCurve J4905A Switch 3400cl-24G
      Software revision M.10.76

      Copyright (C) 1991-2009 Hewlett-Packard Co.  All Rights Reserved.

                                RESTRICTED RIGHTS LEGEND

      Use, duplication, or disclosure by the Government is subject to restrictions
      as set forth in subdivision (b) (3) (ii) of the Rights in Technical Data and
      Computer Software clause at 52.227-7013.

              HEWLETT-PACKARD COMPANY, 3000 Hanover St., Palo Alto, CA 94303

       

       

       

       

       

      Press any key to continue

       

      4. edge01> enable

      5.  Please Enter Login Name:pstone

      6. Please Enter Password: ********

      7. edge01#


      Any help greatly appreciated.

       

      Thanks,


      Paul

        • Re: Double Login Issue for ProCurve Switches
          Steve Welsh

          HI Paul,

           

          What messages are you seeing in the CatTools Info Log pane when trying to connect to this device?

           

          Regards,

           

          Steve

            • Re: Double Login Issue for ProCurve Switches
              stoney

              Hi Steve,

               

              Sorry for the long delay in replying! I've not been able to work on this for the last few weeks.

               

              When I run a device backup job, I can see that CatTools authenticates ok once, and then I see the following;

               

              Waiting for command prompt

              Waiting for enable password prompt

              Waiting for an echo of enable command

              DeviceHostNameID: NT7-DST-01

               

              CatTools then finishes the job with the message: Did not receive username prompt when entering enable mode

               

              Thanks,

               

              Paul

               

              P.S: Is there a way to copy the messages displayed in the Info Log so I can paste them quickly into the forum?