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Adtran TA908e Unknown Interface Status

I can discover and add the interfaces to the device but it stays in the Unknown state.  Any issues with Adtrans?

Adtran Total Access 908e

  • Is see that polling doesn't update.  Why wouldn't this device get polled?  I tried removing the node and re-adding.  Didn't change it.

  • It seems the integration between NCM and NPM is causing an issue.  I have a ticket with both groups open now.

  • Turns out that the problem was that I moved the NPM database to a new SQL Server, without running Configuration tool on the NCM server.  The migration docs really didn't cover this new setup since NCM 7.0.

    I ended up doing a NPM 10.3.1/NCM 7.1 upgrade, since I was putting this off.  By the way, the order is: Shutdown Additional Web server, Upgrade NPM on core server, upgrade IPAM, upgrade NCM on core server.  Now upgrade NCM server.  Finally upgrade additional web server.  Everything now in sync.