1 Reply Latest reply on Sep 12, 2012 12:18 PM by jleecong

    SolarWinds Server Randomly Rebooting


      Our SolarWinds server (Orion Core 2012.1.0, SAM 5.0.1, NPM 10.3, IVIM 1.3.0) has been randomly rebooting. I'm not sure if this is caused because SolarWinds is causing the RPC service to crash or if the RPC service is crashing and it making it look like SolarWinds crashed.



      From the Windows event logs...

      SYSTEM - 9/4/2012 2:12:34pm - The Remote Procedure Call (RPC) service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 60000 milliseconds: Reboot the machine.


      APPLICATION - 9/4/2012 2:12:34pm -

      Faulting application name: svchost.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc3c1

      Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec4aa8e

      Exception code: 0xc0000005

      Fault offset: 0x0000000000021cca

      Faulting process id: 0x2bc

      Faulting application start time: 0x01cd8ab2e9a539c6

      Faulting application path: C:\Windows\system32\svchost.exe

      Faulting module path: C:\Windows\SYSTEM32\ntdll.dll


      APPLICATION - 9/4/2012 2:14:58 pm -

      Application: SWJobEngineWorker2.exe

      Framework Version: v4.0.30319

      Description: The process was terminated due to an unhandled exception.

      Exception Info: System.IO.FileNotFoundException


         at SolarWinds.JobEngine.WorkerProcess.Program.Run(System.String[])

         at SolarWinds.JobEngine.WorkerProcess.Program.Main(System.String[])