3 Replies Latest reply on Aug 29, 2012 9:50 AM by mharvey

    Unable to activate license on new server, Engineers Toolset/IP Monitor

    hquinnsuzlon

      ipmonitor3.jpg

       

      I am receiving the error message when I install on new server:

      "cannot install this software version because it was released after your maintenance agreement expired."

      Is there a way to get the correct download version of the software we purchased before the maintenance expired?

      We receive the same error message for Ip monitor and Engineer's Toolset

       

       

      engineer2.jpgengineer3.jpg engineer1.jpg ipmonitor1.jpgipmonitor2.jpg