Hello Everyone,
We are trying to integrate SW with Service-Now and we are trying to use the SDK to acknowledge the alert. I have a couple of questions for all of you really smart individuals:
1. Has anyone done this successfully?
2. Are there any logs on the SW server that would tell us where the interaction is failing?
3. Has anyone received any assistance from SW regarding the SDK?
We are paying for a consultant to assist with this and I have no idea where to look on the SW side for help.
Thanks!
Chuck