Hi All,
Since I upgraded to 10.3 of NPM and SAM v5 it seems that ${GroupStatusRootCause} no longer works when receiving alerts on groups. When i look through the variables available when I click "insert Variable" it is still there.
This is my alert:
---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Group <b><font color="red">${GroupName}</font color="red"></b> is <font color="red"><b>${GroupStatusName}</b></font color="red">.
Root Cause: ${GroupStatusRootCause}
Please contact a member of: #Enterprise Team
${AcknowledgeURL}
Alert Name: ${AlertName}
---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
This is the email i get through:
---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Group Wireless Access Points is Warning.
Root Cause:
Please contact a member of: #Enterprise Team
Acknowledge This Alert
Alert Name: Alert me when a group goes into warning or critical state
---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Any help would be greatly appreciated.
Thank you.