0 Replies Latest reply on Jul 24, 2012 3:39 PM by Ken Applebaum

    Applying hotfix 1 to NPM 10.3

    Ken Applebaum

      I want to apply hotfix 1 to NPM 10.3. However, the instructions in the readme file are not as clear as could be. Instructions read:

      To apply this hotfix:

      1. Log on to your SolarWinds server as an administrator.

      2. Create a backup of all files in C:\inetpub\SolarWinds\bin\.   Note: C: is the default install volume.

      3. Replace all files in C:\inetpub\SolarWinds\bin\ with the files provided with this hotfix.

      4. Click Start > Run.

      5. Enter "iisreset", and then click OK.


      There are 111 files and one folder in C:\inetpub\SolarWinds\bin\. Am I to delete ALL files in this folder, and replace them with the FOUR files in this hotfix? If so, should I be deleting the folder named "ja" that is in C:\inetpub\SolarWinds\bin\ as well?


      I ask because of the 4 files in the hotfix, only 2 of them exist in C:\inetpub\SolarWinds\bin\.


      Any assistance is greatly appreciated.





      I received the answer from solarwinds support. Just copy the four files to the appropriate directory, and replace the two that exist.