11 Replies Latest reply on Jul 24, 2012 12:07 PM by Radioman

    Alert escalation functionality

    jclukey

      To all:

       

      We are currently running NPM 10.3.

       

      My question is this. Is there a way, with regards to the alerting, to set up an escalation process?

       

      For instance, say we get alerted/paged that a switch went down. If that switch is still down after 30 minutes (time should be configurable) then the boss gets paged or something like that.

       

      Does the alerting function in Solarwinds NPM have that functionality? I've have looked around for a little bit and haven't seen anything like that.

       

      As always, any help would be greatly appreciated. Thanx in advance.