2 Replies Latest reply on Jun 27, 2012 7:44 AM by csm_carras

    Error communicating with the Orion server after upgrading to NPM 10.3

    csm_carras

      We are receiving this error since upgrading to NPM 10.3:

      There was an error communicating with the Orion server

      There was no endpoint listening at net.tcp://orion:17777/orion/core/businesslayer that could accept the message. This is often caused by an incorrect address or SOAP action. See InnerException, if present, for more details.

       

      Help me fix this

       

      1. Confirm that the SolarWinds Information Service is running.
        • On your local SolarWinds server, click Start > Administrative Tools > Services.
        • Right-click SolarWinds Information Service V3, and then click Start.
      2. Confirm that the SolarWinds Orion Module Engine service is running.
        • On your local SolarWinds server, click Start > Administrative Tools > Services.
        • Right-click SolarWinds Orion Module Engine, and then click Start.
      3. Examine the specific details of the error for environmental hints to help resolve your issue.
      4. Refresh the web console browser.
      5. If still unresolved, click the troubleshooting help links below.
      6. After completing any changes, repeat the same task that generated this error.

       

      SQL actually stopped, but that error has since been fixed leaving us with this. I have followed steps one and two however SolarWinds Information Service (it actually doesn't say V3) and the SolarWinds Orion Module Engine are both running. I have restarted the services, but have not seen a change in behavior. We're kinda at a loss at this point as to the issue so I wanted to hit up the community before submitting a ticket..3