2 Replies Latest reply on Jun 14, 2012 2:12 PM by SolarWinds Community Team

    Problems loading Adobe AIR

    SolarWinds Community Team

      We are unable to upgrade Adobe air 2.7.0.19530 via Eminentware/WSUS.  However, running the executable directly is successful.  Any ideas?

      Event Type: Error
      Event Source: Windows Update Agent
      Event Category: Installation
      Event ID: 20
      Date:  7/12/2011
      Time:  11:52:05 AM
      User:  N/A
      Computer: *****
      Description:
      Installation Failure: Windows failed to install the following update with error 0x80070643: Adobe Air 2.7.0.19530 (Upgrade).

      For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

      Data:

      0000: 57 69 6e 33 32 48 52 65   Win32HRe

      0008: 73 75 6c 74 3d 30 78 38   sult=0x8

      0010: 30 30 37 30 36 34 33 20   0070643

      0018: 55 70 64 61 74 65 49 44   UpdateID

      0020: 3d 7b 39 39 37 38 30 36   ={997806

      0028: 39 44 2d 42 42 44 45 2d   9D-BBDE-

      0030: 34 44 43 32 2d 41 36 44   4DC2-A6D

      0038: 44 2d 37 42 38 43 45 43   D-7B8CEC

      0040: 39 44 35 35 31 46 7d 20   9D551F}

      0048: 52 65 76 69 73 69 6f 6e   Revision

      0050: 4e 75 6d 62 65 72 3d 31   Number=1

      0058: 20 00