1 Reply Latest reply on Jun 14, 2012 2:10 PM by SolarWinds Community Team

    The request failed with HTTP status 503: Service Unavailable.

    SolarWinds Community Team

       

      Hi,

      I tried to get update information from a wsusserver in a remote domain and recieve the following error "The request failed with HTTP status 503: Service Unavailable."
      i'am able to add the server in the eminentware "Update Services" part. I can even browse trough the AD structure via  "microsoft windows network"part, get info from servers in that domain. But when i try to get info via "Update Services" i receive this error.

      Any ideas?

      Grtz. Hans

       

        • Re: The request failed with HTTP status 503: Service Unavailable.
          SolarWinds Community Team

           

          Hi SLTN,

          Proxy configuration appears to be the most common issue when this error is encountered.  Can you verify your settings if you use a proxy?

           

          Alternatively, it could be an issue where the WSUS server is configured to use SSL but you're not specifying the needed port in the WSUS connection setup.  That can be checked (and tested) in the Update Services Registration Management wizard, which is located in Update Services (in the Actions pane on the right).

           

          One other (not directly related to this error) thing to consider:  Since this is in a 'remote domain', make sure you have added a credential from the remote domain and assigned that to a related rule in your Credential Ring so that you can authenticate to that WSUS server (unless there is a full bi-directional domain trust in place).