0 Replies Latest reply on Jul 2, 2012 4:59 PM by SolarWinds Community Team

    Access is Denied when attepting to view the Software Publishing node.

    SolarWinds Community Team

      Problem:
      Can not view Packages node under Administration and Reporting -> Software Publishing.
      Error Access is Denied is displayed.

      Source: EminentWare.UI.Publisher
      Exception occurred at 29/09/2010 11:56:23: Access is denied
      DataPortal_Fetch method call failed
      DataPortal.Fetch failed

      Solution:
      This can be caused if the ewdgssvc account doesn’t have access to the following registry key:

      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Update Services\Server\Setup

      Add the local Users group to have read access or specifically add the ewdgssvc account to have read access.

      If this does not resolve your issue please contact us via the Customer Portal.