1 Reply Latest reply on Jun 14, 2012 1:20 PM by SolarWinds Community Team

    Install Error

    SolarWinds Community Team

      Trying to install the WSUS Extension Pack and I get the following error:

      "Error

      The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2343."

       

      It's a pretty vanilla (and definitely new) Server 2008 box. It already functions as a WSUS server with no problems. I'm letting the installer install SQL Express and create a service account itself. Well, I did the first time that I ran the installer before it crashed. On subsequent runs, I let it detect the (now) existing SQL Express instance and hook into it.

      In an attempt to get some error logs, I tried launching the installer with /? but it seemed to ignore the switch and just launch the installer instead. Where can I find error logs for the installer?

      UAC is disabled (and server was restarted).

      Thanks,
      Jirah