1 Reply Latest reply on Jul 3, 2012 9:53 AM by Lawrence Garvin

    The following vendor catalogs could not be downloaded including...

    SolarWinds Community Team

      Problem:

      The following error is displayed when attempting to synchronize Third Party Catalogs

       

                      The following vendor product information was discovered including...

       

                      The following vendor catalogs could not be downloaded including...

                      Dell Business Client Update Catalog with error Access is denied

                      Dell Server Updates Catalog with error Access is denied

                      EminentWare Update Catalog with error The type initializer for 'Microsoft.UpdateServices.Internal.UtilConstants' threw an exception.

                      Hewlett-Packard Client Updates Catalog with error Access is denied

                      Hewlett-Packard Server Updates Catalog with error Access is denied

       

       

      Solution:

      Verify that the local users group has read permission to the following registry key.

       

                      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Update Services\Server

       

      This error can occur if Windows Update Services Service Pack 2 was applied after EminentWare was installed.

      -Sean