Data Grid Server won't start due to systemerror 1069

I am assuming you mean you want to change the password for the ewdgssvc-xxxxx account, correct?

I am assuming you stopped the service and then went to User Management and changed the password.

Once you changed that, you entered the new password in the SCM.

I am assuming you also followed John's instructions and cleared out those registry values.

Once you had done all that, you attempted a restart and the logon failure occurred?

My guess is you either put in the wrong value for the password in the SCM or the account does NOT have the 'Logon as service' user right?

Could that be the case?

Yes i did change the password of the service accountafter stopping the service.

I followed John's instructions.

However, this part:

"3) Clear out the value data in the 'MEKey' and 'MPKey' values - but do not delete these values.  If you have done this correctly, you should see the two values and the 'Data' column should read '(value not set)'."

still isn't clear to me; the values of MEKey and MPKey are not set (now). What did he meant by "clearing but not deleting the values" ??

It means the values shouldn't be deleted, just cleared. The value should be there just not set.

If you are getting a logon failure when you try to start the service, that is probably not the problem.

I have run into this problem after updating to Server 2003 Service Pack 2.  I have followed the above post and still am unable to get the Data Grid Server service started.  Is there anything else I should look at?

Jeff

Hi Jeff,

please send a email to Customer Support with your availability and we will schedule a online meeting.