What version are you using? Is the rest of the product working well?
Rest of product appears to be working well (I'm not an expert, network admins seem to think all is ok), versions are as follows:
Try opening a web browser to https://orionserver:17778/SolarWinds/InformationService (where "orionserver" is the hostname of your Orion server). You should get a warning from the browser about an invalid certificate, since SWIS generates a self-signed certificate. What happens?
Could you zip up C:\ProgramData\Solarwinds\InformationService\v2.0\Orion.InformationService.log and send it to me by private message?
There's no such folder, and the path I have on my windows machine is as follows
Is this what you're looking for? I'll send that your way.