3 Replies Latest reply on Jun 29, 2012 9:33 AM by michal.hrncirik

    Problem installing IPAM 3 (Eval) on existing NPM

    jstorch

      Hi!

       

      I've been using NPM and NTA (licensed) for a while and I like to try out the new IPAM but I get the following error when trying to install it on my Windows Server 2003 x64:

       

      Product: SolarWinds IP Address Manager v3.0.0 -- Error 1721. There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor. Action: StopOrionServices1, location: C:\Program Files (x86)\SolarWinds\Orion\, command: C:\Program Files (x86)\SolarWinds\Orion\StopNetPerfMon.exe -StopWeb "SolarWinds NetPerfMon"

       

      I tried manually stopping all Orion services but this didn't help. It looks like the installer cannot find the exe-file but it's definately existing. Any ideas?

       

      Regards,

      Jörg