4 Replies Latest reply on May 22, 2012 11:11 PM by HemiTruck


    Neil zhang

      Hi all,


      Solarwinds  alerted "s3928 rebooted at xxxx " ? I sniffered these packets, I found  that this  switch' cpu ticks time change from 2863305004ticks to 5600ticks, I don't know why?

      When the solarwinds alert "s3928 rebooted at xxxx" ,then which some  message it received? what's the reason of it ?

      It's very important to me !


      thanks very much!

        • Re: Solarwinds

          Hi Neil,


          I'm going to move this to the NPM space to get better visibility.



          • Re: Solarwinds
            Neil zhang

            Hi DanielleH


            Solarwinds  alerted "s3928 rebooted at xxxx ",When Itelnet that switch ,I can't find any reboot information from debug, and the switch display that   system uptime is a long time ,So It's
            strange .Solarwinds give a different result with that switch.


            Question additional,


              • Re: Solarwinds

                I have seen similar issues before particularly with Shoretel switches.  Some sort of nightly maintenance that the Shoretel switches performed caused a cleanup that made SNMP think that the last boot time had changed.  I have seen it from time to time with other devices but the Shoretel switches it happened every night.


                This may have nothing to do with your problem but I have seen this behavior before due to a device.  In my case it wasn't solarwinds misinterpreting data it was the data being collected was flawed.

              • Re: Solarwinds

                could be a counter rollover for the uptime on the device

                check the documentation on your device and see if it has anything documented on how it rolls over a counter and when if its there