1 Reply Latest reply on May 24, 2012 10:28 AM by MagicChunk

    SAM Call Manager Subscriber Process Not Found

    MagicChunk

      I'm trying to use the Call Manager Subcriber template and when applied I only get, "process was not found" Process Monitor -SNMP Down for all processes. I then use the Real-Time process Explorer and the processes are shown with CPU and memory values. I follow the path to add the process to be monitored and once it's in the template it fails again.

       

      I know that the SNMP strings are good and I've tried using an OID monitor to the same device and this works with SNMP. The only other difference is that application template lists the processes with .exe but using the Real-Time Process Explorer the process is listed without the exe.

       

      Image.bmp

       

      I'd appreciate any help on getting this template working.

       

      Magic