0 Replies Latest reply on May 1, 2012 2:31 PM by wgibsoniii

    Remote Assistance and UAC


      When using Remote Assistance to troubleshoot an issue with a Windows 7 user
      running with standard privileges we (the remote helper) are presented with a
      black screen (and lose kybrd/mouse) whenever a UAC prompt is shown to the user
      (who can see it just fine)


      According to Microsoft this is by design



      This is how to enable this activity via GPO setting



      ...and these are the risks of doing so



      Hope you found this useful, and I'm curious if you decide to make this change or not.