No, I didn't.
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For general troubleshooting steps for this sort of issue, try this KB article: Troubleshooting LEM Rules and Email Responses.
Since your rule works intermittently, these are the most immediate things that come to mind:
- Check whether or not the rule correlations include a Time of Day Set.
- Check the time settings on your appliance and clients/agents.
- Check the SolarWinds Alerts filter to see if the rule is firing. If the rule is firing but you're not getting the emails, it might be an issue with your email server.
Hope this helps.