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Forum Trable with web

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Trable with web

CTD over 11 years ago

Hi, all.

In last time i have problem with my orion. Sometimes web page fall down with error:

The Orion website is currently unable to display this page. Orion polling and alerting services often continue running, though this page cannot be displayed. Please take the following steps to attempt to alleviate the issue:

Log in to the website again and navigate to another Orion page, allowing you to isolate the error to this page.
Ensure the Orion services are still running.
Check that your SQL Server is still running and accessible.

Please notify SolarWinds of this error. We will address and help you fix the issue.

Your specfic error is:

The server did not provide a meaningful reply; this might be caused by a contract mismatch, a premature session shutdown or an internal server error.

In OrionWeb.log on the server i see:

2012-04-24 10:56:04,083 [7] ERROR SolarWinds.Orion.Web.UI.EvalBanner - System.ServiceModel.FaultException`1[System.ServiceModel.ExceptionDetail]: Exception of type 'SolarWinds.Licensing.Framework.Store.LicenseStoreException' was thrown. (Fault Detail is equal to An ExceptionDetail, likely created by IncludeExceptionDetailInFaults=true, whose value is:

SolarWinds.Licensing.Framework.Store.LicenseStoreException: Exception of type 'SolarWinds.Licensing.Framework.Store.LicenseStoreException' was thrown.

at SolarWinds.Licensing.Framework.Store.LicenseStoreDAL.ValidateStoreHash(Byte[] storeBytes)

at SolarWinds.Licensing.Framework.Store.LicenseStoreDAL.CreateNewStore()

at SolarWinds.Licensing.Framework.Store.LicenseStoreDAL.InitializeStore()

at SolarWinds.Licensing.Framework.Store.LicenseStoreDAL..ctor()

at SolarWinds.Licensing.Framework.Store.SingletonLicenseStoreFactory.get_StoreInstance()

at SolarWinds.Licensing.Framework.LicenseManager..ctor()

at SolarWinds.Orion.Core.BusinessLayer.ModuleLicenseInfoProvider.GetModuleLicenseInformation()

at SolarWinds.Orion.Core.BusinessLayer.CoreBusinessLayerService.GetModuleLicenseInformation()

at SyncInvokeGetModuleLicenseInformation(Object , Object[] , Object[] )

at System.ServiceModel.Dispat...).

2012-04-24 10:56:04,083 [7] ERROR SolarWinds.Orion.Web.UI.EvalBanner - Error while loading eval information.

System.ServiceModel.FaultException`1[System.ServiceModel.ExceptionDetail]: Exception of type 'SolarWinds.Licensing.Framework.Store.LicenseStoreException' was thrown. (Fault Detail is equal to An ExceptionDetail, likely created by IncludeExceptionDetailInFaults=true, whose value is:

SolarWinds.Licensing.Framework.Store.LicenseStoreException: Exception of type 'SolarWinds.Licensing.Framework.Store.LicenseStoreException' was thrown.

at SolarWinds.Licensing.Framework.Store.LicenseStoreDAL.ValidateStoreHash(Byte[] storeBytes)

at SolarWinds.Licensing.Framework.Store.LicenseStoreDAL.CreateNewStore()

at SolarWinds.Licensing.Framework.Store.LicenseStoreDAL.InitializeStore()

at SolarWinds.Licensing.Framework.Store.LicenseStoreDAL..ctor()

at SolarWinds.Licensing.Framework.Store.SingletonLicenseStoreFactory.get_StoreInstance()

at SolarWinds.Licensing.Framework.LicenseManager..ctor()

at SolarWinds.Orion.Core.BusinessLayer.ModuleLicenseInfoProvider.GetModuleLicenseInformation()

at SolarWinds.Orion.Core.BusinessLayer.CoreBusinessLayerService.GetModuleLicenseInformation()

at SyncInvokeGetModuleLicenseInformation(Object , Object[] , Object[] )

at System.ServiceModel.Dispat...).

2012-04-24 10:56:05,130 [12] WARN SolarWinds.Orion.Web.Charting.ChartInfo - DataTable name is Empty, cannot calculate percentile.

2012-04-24 10:56:05,849 [12] WARN SolarWinds.Orion.Web.Charting.ChartInfo - DataTable name is Empty, cannot calculate percentile.

2012-04-24 10:56:07,693 [12] WARN SolarWinds.Orion.Web.Charting.ChartInfo - DataTable name is Empty, cannot calculate percentile.

How i fix this? Thanks for any your answers.

0 cfizz34 over 8 years ago
Using Hubble I am getting this info:
129.88 Web BL
CoreBusinessLayer/GetModuleLicenseInformation
Show Stacktrace
Stack Traceclose
at SolarWinds.Orion.Core.Common.CoreBusinessLayerProxy.GetModuleLicenseInformation() at SolarWinds.Orion.Web.UI.EvalBanner.RawLoadModuleLicenseInfo() at SolarWinds.Orion.Web.UI.EvalBanner.LoadModuleLicenseInfo() at SolarWinds.Orion.Web.UI.EvalBanner.OnPreRender(EventArgs e) at System.Web.UI.Control.PreRenderRecursiveInternal() at System.Web.UI.Control.PreRenderRecursiveInternal() at System.Web.UI.Control.PreRenderRecursiveInternal() at System.Web.UI.Control.PreRenderRecursiveInternal() at System.Web.UI.Control.PreRenderRecursiveInternal() at System.Web.UI.Control.PreRenderRecursiveInternal() at System.Web.UI.Control.PreRenderRecursiveInternal() at System.Web.UI.Control.PreRenderRecursiveInternal() at System.Web.UI.Control.PreRenderRecursiveInternal() at System.Web.UI.Control.PreRenderRecursiveInternal() at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) at System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) at System.Web.UI.Page.ProcessRequest() at System.Web.UI.Page.ProcessRequestWithNoAssert(HttpContext context) at System.Web.UI.Page.ProcessRequest(HttpContext context) at ASP.orion_summaryview_aspx.ProcessRequest(HttpContext context) at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) at System.Web.HttpApplication.PipelineStepManager.ResumeSteps(Exception error) at System.Web.HttpApplication.BeginProcessRequestNotification(HttpContext context, AsyncCallback cb) at System.Web.HttpRuntime.ProcessRequestNotificationPrivate(IIS7WorkerRequest wr, HttpContext context) at System.Web.Hosting.PipelineRuntime.ProcessRequestNotificationHelper(IntPtr rootedObjectsPointer, IntPtr nativeRequestContext, IntPtr moduleData, Int32 flags) at System.Web.Hosting.PipelineRuntime.ProcessRequestNotification(IntPtr rootedObjectsPointer, IntPtr nativeRequestContext, IntPtr moduleData, Int32 flags) at System.Web.Hosting.UnsafeIISMethods.MgdIndicateCompletion(IntPtr pHandler, RequestNotificationStatus& notificationStatus) at System.Web.Hosting.PipelineRuntime.ProcessRequestNotificationHelper(IntPtr rootedObjectsPointer, IntPtr nativeRequestContext, IntPtr moduleData, Int32 flags) at System.Web.Hosting.PipelineRuntime.ProcessRequestNotification(IntPtr rootedObjectsPointer, IntPtr nativeRequestContext, IntPtr moduleData, Int32 flags)
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0 neomatrix1217 over 8 years ago in reply to cfizz34

Can you open up license manager?
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