5 Replies Latest reply on Mar 29, 2012 2:57 AM by Petr Vilem

Failure in application monitor scan

jeffreyc Mar 27, 2012 3:44 PM

When trying to to do an application discovery scan I get the following error.

Windows Server 2003-2008 Services and Counters Status: unassigned Failure reason: InsufficientMatch

What does this mean? Is this just a problem with credentials

- Windows Server 2003-2008 Services and Counters Status: unassigned Failure reason: InsufficientMatch

» Application Summary

- Windows Server 2003-2008 Services and Counters Status: unassigned Failure reason: InsufficientMatch

» Application Summary

- Windows Server 2003-2008 Services and Counters Status: unassigned Failure reason: InsufficientMatch

» Application Summary

Re: Failure in application monitor scan

aLTeReGo Mar 27, 2012 4:55 PM (in response to jeffreyc)

I can't say I've seen this message before. Can you provide a screenshot so we can better understand the context as well as where precisely you're seeing this message?
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- Re: Failure in application monitor scan
  
  pollostar Mar 28, 2012 5:02 AM (in response to aLTeReGo)
  
  Its a problem and it can be fix by good [url=http://technical-support.igennie.co.uk]Technical Support you need to go for this and get a good solution.
  
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Re: Failure in application monitor scan

jeffreyc Mar 28, 2012 10:44 AM (in response to jeffreyc)

Having a problem getting the screen shot pasted but basically this message is what shows up when in the Application Discovery Scan Status after it completed or in this case fails.

Windows Server 2003-2008 Services and Counters Status: unassigned Failure reason: InsufficientMatch
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- Re: Failure in application monitor scan
  
  aLTeReGo Mar 28, 2012 1:09 PM (in response to jeffreyc)
  
  Screenshots can be posted as image files (GIF/JPF/PNG) by clicking the "Options" tab of your posting and uploading the image file. It may however be easier to open a case with support so we can troubleshoot this issue properly.
  
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Re: Failure in application monitor scan

Petr Vilem Mar 29, 2012 2:57 AM (in response to jeffreyc)

Insufficient match result should mean that some components passed, but the other ones failed during discovery. Threshold of required match level to assign application can be adjusted on second step (Select applications to find) under Advanced Scan Settings.
According to source code levels has following meaning:
Minimal: at least one component returns up/warn/critical
Partial: at least 35% of the components return up/warn/critical
Strong: at least 65% of the components return up/warn/critical
Exact: 100% of the components return up/warn/critical
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