We are running Storage Manager 5.2 on RHEL 64bit. We are collecting data from several HP EVA (HSV210) arrays and EMC Symmetrix (VMAX-1) arrays. We are having problems with the Top 10 LUNs by Latency lists always showing 0 Latency MS on both the Main Console and on the individual Array Performance tabs. The LUNs constantly change, but the numbers reported are always 0.
We opened a ticket with support, performed database consistency checks, and a few other things before they came back saying that this measurement was not supported on our arrays. I would much prefer the luns not show up in this report if all of the values are going to be 0.
Is anyone else seeing this same behavior?
Some arrays don't give us latency, and since that part of the GUI is common, we went with the most important metrics. In the future, we will have a more configurable GUI where you will be able to add and remove the metrics and widgets.