1 Reply Latest reply on Mar 23, 2012 1:53 PM by bmrad

    Missing charts on Main Console


      Hi guys,

      If you ever get the following:


      Then follow these steps to resolve the issue:

      Windows OS, STM v5.1.x


      - Stop the MySQL Service. This will automatically stop the Storage Manager Services.


      - Using CMD Prompt as Administrator, browse to the directory:
      C:\Program Files\SolarWinds\Storage Manager Server\mysql\data\storage

      and run the command:

      for %i in (*.MYI) do ..\..\bin\myisamchk --defaults-file=..\..\my.cnf -c -r -a -v %i



      - Allow the repair to complete. This may take some time depending on the size of the database.

      - In addition to this, you must change the regional settings to English (United States)

      Click on Customize this Format and confirm that punctuation is defined as full stop and not a comma.

      Copy the changes to all user accounts (this may require a server reboot for the changes to take effect).

      - Finish by Starting the MySQL service, followed by all the Storage Manager services.