1 Reply Latest reply on Feb 29, 2012 10:44 AM by SteveSW

    Solarwindws Workspace Studio not responding.

    brewcity

      When I try to run any Solarwinds Toolset application, I get a box immediately that says "Solarwinds Workspace Studio has stopped responding".  When I look at Event Viewer, I see the following info.  I checked add/remove programs, and all I see for new apps were a Flash Update, Google toolbar, and a .net update.


      This is on Windows 7 Professional 32-bit.  I have not attempted a reinstall of the application, but I did do a repair and that did not solve the problem.

      Log Name:      Application
      Source:        Windows Error Reporting
      Date:          2/29/2012 10:35:59 AM
      Event ID:      1001
      Task Category: None
      Level:         Information
      Keywords:      Classic
      User:          N/A
      Computer:      brkcjones.apshc.com
      Description:
      Fault bucket 2807941111, type 5
      Event Name: CLR20r3
      Response: Not available
      Cab Id: 0

      Problem signature:
      P1: workspacestudio.exe
      P2: 10.7.0.103
      P3: 4df673ba
      P4: SolarWinds.Toolset.IEE
      P5: 10.7.0.103
      P6: 4df6736c
      P7: f9a
      P8: 46
      P9: System.TypeInitialization
      P10:

      Attached files:
      C:\Users\cjones\AppData\Local\Temp\WERDB70.tmp.WERInternalMetadata.xml

      These files may be available here:
      C:\Users\cjones\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_workspacestudio._69421420755a85d8857c6fc8ad4f61333ecb64_0d1de668

      Analysis symbol:
      Rechecking for solution: 0
      Report Id: 74103c67-62f3-11e1-bac3-f04da236fe9c
      Report Status: 0
      Event Xml:
      <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
        <System>
          <Provider Name="Windows Error Reporting" />
          <EventID Qualifiers="0">1001</EventID>
          <Level>4</Level>
          <Task>0</Task>
          <Keywords>0x80000000000000</Keywords>
          <TimeCreated SystemTime="2012-02-29T16:35:59.000000000Z" />
          <EventRecordID>27418</EventRecordID>
          <Channel>Application</Channel>
          <Computer>brkcjones.apshc.com</Computer>
          <Security />
        </System>
        <EventData>
          <Data>2807941111</Data>
          <Data>5</Data>
          <Data>CLR20r3</Data>
          <Data>Not available</Data>
          <Data>0</Data>
          <Data>workspacestudio.exe</Data>
          <Data>10.7.0.103</Data>
          <Data>4df673ba</Data>
          <Data>SolarWinds.Toolset.IEE</Data>
          <Data>10.7.0.103</Data>
          <Data>4df6736c</Data>
          <Data>f9a</Data>
          <Data>46</Data>
          <Data>System.TypeInitialization</Data>
          <Data>
          </Data>
          <Data>
      C:\Users\cjones\AppData\Local\Temp\WERDB70.tmp.WERInternalMetadata.xml</Data>
          <Data>C:\Users\cjones\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_workspacestudio._69421420755a85d8857c6fc8ad4f61333ecb64_0d1de668</Data>
          <Data>
          </Data>
          <Data>0</Data>
          <Data>74103c67-62f3-11e1-bac3-f04da236fe9c</Data>
          <Data>0</Data>
        </EventData>
      </Event>