Is there a way to setup the reports so that you can do a search for specific time frames, alerts and nodes through the web interface instead of on the server? If a Customer wants to see his CPU threshold alerts for the past month, for one device, how can they do it?
Also how can a report be done on specific alerts that were sent out over a specific time frame> Take the above example and look for the number of times a threshold was exceeded on a specific node.
How can this be done?
You can create reports then publish them to the web UI. To create the type of report you are describing you would need to do it through custom SQL. We don't assist in writting SQL so find a guru and buy him/her lunch! ;)