6 Replies Latest reply on Feb 7, 2012 5:11 PM by qbarry

    SDK 1.4: Adding a node, but tooltip never populates when you hover over node in GUI

    qbarry

      Hi all,

      SDK 1.4, Orion Core 2011.2.1, APM 4.2.0 SP1, NPM 10.2.1

      Using a powershell script (as per the SDK examples) to add a node to Orion as ICMP only node. I can add it just fine, but when you hover over the node under Admin -> Node Management it should display a tooltip with some information on the node, the uptime etc. Instead all I get is "Sorry the content could not be loaded", yet this works just fine for any node I add via the GUI. An example of what I mean is shown below.

      What makes this work? Is it a particular poller? If so, which one?

      Even if I edit the node's details in the GUI and change it to be WMI or SNMP node instead of ICMP only, thetooltip details never show up.

        • Re: SDK 1.4: Adding a node, but tooltip never populates when you hover over node in GUI
          tom.rybka

          Just making sure of your configuration: your script is just a modification of the sample script, and you are sure that pollers you assign to the node are valid for the node, correct? Have you compared that the set of pollers is the same as you added the node using the Orion Web Console?

            • Re: SDK 1.4: Adding a node, but tooltip never populates when you hover over node in GUI
              qbarry

              Tom - yes, these are slight modifications on the scripts in the SDK documents. Doesn't seem to matter if I add pollers or not (i've tried several including the 5 listed in the add node example on page 23) - the tooltip details don't populate.

              To prove that it's not a poller thing, I added an ICMP node manually in the GUI and that doesn't make any entries in the Orion.Pollers table for that NodeID. But yet, when adding ICMP node manually in the GUI, the tooltip works just fine. So doesn't look to me like it's a poller thats populating these details.

              Example code I'm using:

                 $newNodeProps = @{
                  EntityType="Orion.Nodes";
                  Caption="mynode";
                  IPAddress="10.2.64.140";
                  DynamicIP=$False;
                  EngineID=1;
                  Status=1;
                  UnManaged=$False;
                  Allow64BitCounters=$True;
                  ObjectSubType="ICMP";
                  SysObjectID="";
                  MachineType="";
                  VendorIcon="";
                 }

                 $newNodeUri = New-SwisObject $swis -EntityType "Orion.Nodes" -Properties $newNodeProps
                 $nodeProps = Get-SwisObject $swis -Uri $newNodeUri

            • Re: SDK 1.4: Adding a node, but tooltip never populates when you hover over node in GUI
              tdanner

              When you hover over a node link, the page makes an ajax request to /Orion/NetPerfMon/NodePopup.aspx?NetObject=N:123 (where 123 is the actual NodeID, of course). For some reason, this page is failing to load. The best way to diagnose this would be to know the actual error that is occurring on the server. You could get this by loading that page directly (paste the link into your browser and change the NodeID) or by looking at the web's log file at C:\ProgramData\SolarWinds\Logs\Orion\OrionWeb.log.

              Could you find that error and reply back?

              1 of 1 people found this helpful
                • Re: SDK 1.4: Adding a node, but tooltip never populates when you hover over node in GUI
                  qbarry

                  Hi Tim,

                  Tried pasting in the URL manually. Throws an error page in Orion with the following details:

                  Unexpected Website Error

                  Specified cast is not valid.

                  Details of the error are here:

                  Time: 02/07/2012 17:13:20.7631
                  Server: Microsoft-IIS/7.5
                  Pipeline: Integrated
                  User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729)
                  Error Instance: 98073e6eabb94d78a03483f76d883734
                  User: admin
                  URL: http://usadc-vsslwp01:8787/Orion/NetPerfMon/NodePopup.aspx?NetObject=N:2855
                  Referrer: http://usadc-vsslwp01:8787/Orion/NetPerfMon/NodePopup.aspx?NetObject=N:2855
                  Message: Specified cast is not valid.
                  ErrorSite: NetPerfMonWeb.Node.get_CPULoad
                  ErrorType: System.InvalidCastException
                  Stack:
                  at SolarWinds.Orion.NPM.Web.Node.get_CPULoad()
                  at Orion_NetPerfMon_NodePopup.Page_Load(Object sender, EventArgs e)
                  at System.Web.Util.CalliHelper.EventArgFunctionCaller(IntPtr fp, Object o, Object t, EventArgs e)
                  at System.Web.Util.CalliEventHandlerDelegateProxy.Callback(Object sender, EventArgs e)
                  at System.Web.UI.Control.OnLoad(EventArgs e)
                  at System.Web.UI.Control.LoadRecursive()
                  at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
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                  ---------------- -----------------------------------------------------------
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