2 Replies Latest reply on Feb 6, 2012 4:04 PM by Johnathan.Pierce

    Problem adding a custom device

    Johnathan.Pierce

      I am trying to add a device into cat tools. I have the ini and script complete but it doesn't show up for some reason. I can provide both of the files if anyone would be willing to help me out here.

       

      Thank you

        • Re: Problem adding a custom device
          Steve Welsh

          Hi,

          Have you restarted the CatTools Manager User Interface since creating the device .INI file?  Device .INI files are reloaded into the 'Device. Type' drop-down list on UI restart.

          Regards,

          Steve

            • Re: Problem adding a custom device
              Johnathan.Pierce

              I did. I should have been more specific. I had the scripts and ini already loaded. I imported a DB file and when it loaded the type column was empty. For whatever reason, my custom scripts got deleted when I imported the DB file. So created a new script and ini file and it still didn't show up. So I found a backup of my old files and copied and pasted them in the folders and it came back up. Any idea what may have caused this error?

              Thank you