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Upgrading NPM, NCM and APM

ZibaK over 12 years ago

Hi, we currenty installed SolarWinds Orion Core 2011.1.1, APM 4.0.2 SP4, NCM 6.1, NPM 10.1.3, NTA 3.8.0. I am not able to find any upgrade documentation for upgrading NPM, NCM and APM to the latest version. Could someone share the best practice, step by step upgrade squesnes and steps for each upgrade. I've heard the the new upgrades may combine NPM and NCM databases (currently, they have separate databases). Also, I've heard the upgrade will give me a choice to sync the NPM and NCM (option). We have unlimited NPM while NCM is only 1000 nodes. Currently we only have Cisco devices in NCM. Will the upgrade update the NCM database with everything in NPM? We only have production licensing and at this point no chance to purchase more licenses for testing. I appreciate any helpfull feedbacks and responses.

P.S. please do not refer me to Admin guide since they are only talking about installation and not upgrade process

Best,

Ziba

0 docwhite over 12 years ago

ZibaK,

Due to the specific requirements of an NCM-NPM integration, I'm currently upgrading documentation for such an environment as a flowchart accessible from the Customer Portal for NCM version 7.0. However, in either the NCM QuickStart Guide or Administrator Guide, there are both installing and upgrading instructions for integration on either a single server or separate servers.

www.solarwinds.com/.../orionNCMAdministratorGuide.pdf

Thanks.

Doug
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0 ZibaK over 12 years ago in reply to docwhite

Doug, thanks for providing the link to Admin guide. I really would like to have a end user experiense upgrade doc rather than admin guide. You've mentioned that you will post it on customer portal (am I right)? If I login to customer portal, how to access this file (where to find it)? I appreciate your prompt response and feedback very much. Best, Ziba
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0 danielleh over 12 years ago in reply to ZibaK

Hi Zibak--
Also, here are the Upgrade Instructions as per the NCM Quick Start Guide that Doug mentioned. They start on page 32 (for a single server), page 36 (integrated single server), and page 40 (integrated separate server).
DH
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0 ZibaK over 12 years ago in reply to danielleh

Hi DH, I got good info from your feedback related to NCM, but NPM upgrade is still talking about old stuff. There is one place which reffers to Customer Portal but I couldn't find much info. I tried looking at migrating the NPM server to new server and couldn't find anything. Would you help with NPM upgrade useful doc? Thanks, Ziba
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0 pacetti over 12 years ago in reply to ZibaK

NCM will be the gating factor on your upgrade, so the NCM instructions trump all others, including NPM. Follow the recommendations provided by NCM, and you will be OK.
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0 danielleh over 12 years ago in reply to ZibaK

Hi Zibak,
Here is a NPM Migration Tech Ref. I would follow Pacetti's upgrade suggestions. If you find it necessary, there are upgrade steps in the NPM Admin Guide starting on page 30.
Thanks,
DH
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0 ZibaK over 12 years ago in reply to danielleh

Thanks again DH, great info!
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0 ZibaK over 12 years ago in reply to danielleh

Hi DH, it's me again :) Would you send me the main links to useful docs. I am looking at knowldge base but can't find release note for NCM 7.0 and NPM 10.2 and APM 4.2 Thanks, Ziba
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0 danielleh over 12 years ago in reply to ZibaK
Zibak--
The Knowledge Base will not contain docs like this. If you navigate to the Support page you will see each product with their respective docs (Admin guides, Quick Start guides, Release Notes, tutorials, etc). Also, the FAQs are excellent posts for this information.
NPM FAQ
NCM FAQ
APM FAQ
Regards,
DH
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