8 Replies Latest reply on Jan 10, 2012 4:04 PM by raymondg

    Mobile Status on Demand?

    raymondg

      Hello, new to the forum so apologies if this has already been addressed:  

      I need to way to get mobile status to iOS/Android devices, away from the office.  Not just standard alerts via email (which I already have), but a full status view/report of all nodes and/or groups.  My Orion NPM system cannot be connected directly to the internet.  VPN is also not an option for mobile devices.  So what I am looking for is, for example, automated scheduled email reports in a mobile view, or simple text showing node or group status hourly, or better yet, something on-demand, like where you text your bank for a balance, or text your cell phone provider for you usage balance.  

      In my environment, just getting the event messages is not good enough. I need a way to get regular or on-demand status to a mobile device (especially after normal working hours), even if everything is "UP".  I am running the most current version of Orion NPM.  Thank you!

        • Re: Mobile Status on Demand?
          DanielleH

          Hi raymondg--

          Have you seen Meet the Features of NPM 10.1 - Mobile Device Views and Alert Management Enhancements blog post?  It describes Mobile Device Views and Alert Management Enhancements for NPM.

          Hope this helps.
          DH

            • Re: Mobile Status on Demand?
              raymondg

              Yes, I think it's great, but unfortunately, our NPM console cannot be accessed from the Internet.  What would be ideal, is a way to send something like the "Group Status report" to our iPhones and Blackberries a couple of times a day.  It is not enough to just know when things are down.  I need an "all is well" check a couple of times a day.  Does not work well natively since the scheduled reports are either in HTML format or as a PDF attachment.   Plain text would work best, and I cannot find a clean way to do this in an "Advanced Alerts" 

              Thanks

                • Re: Mobile Status on Demand?
                  Chrystal Taylor

                  Have you considered using the report scheduler utility to email you?  You would have to set up a couple of jobs to get what you want out of it, but it should get you what you are looking for or close to it.  It will take a snapshot at the time that it is scheduled to run and email you the image.

                  Hope this helps.

                   

                  Edit:  It emails in HTML or PDF format, but there is an option to email a printable version of the page and that may get you closer to what you are looking for.