Hi guys,
When I try and run cattools I get this error: "you have too many copies of this program already running on your system or network. you are licensed for only 1 copy/copies at a time"
The strange thing is, I have no other copies of cattools running anywhere, there are no other users on thsi server, and this server has no internet access and is behind a firewall which blocks comms between servers. So even if there was another copy running it wouldn't be able to see it.
The error is persistent. We did recently migrate onto a new server, which i suspect is where it has corrupted the software. We uninstalled and reinstalled v3.5 and immediately the same error came up. It doesn't even give me the option to input a new license key.
This is really annoying and we are out of maintenance support. Are there some logs I can see that will tell me where cattools thinks it can see another copy running.