My problem is that the alert action "Send E-Mail/Page" is not functioning correctly.
-Are you receiving emails but not with expected data?
-If yes the trap condition is true
-If no then there should be something wrong with the trap condition.
Everything else looks good for me.
I am not receiving any e-mails, even though I can see the trap.
I don't know whats going wrong with the trap condition, it appears to be correct, I have used the "Right-Click-Add-Rule" in the past and it has worked (but that was for discarding traps).
Is there any way of actually watching what the system does when it receives the trap? Is there a log file somewhere I can look at to see what the system did?
In your trap condition can you try using "contains" rather than "is equal to".After changing the alert condition,goto alert actions tab.Add a new action called "Flag a trap with specific color".This should help to figure out if the alert condition is met or incorrect.
Hope you should be able to go from there.Let us know your progress.
Hi - Did this one ever get resolved?? I have exactly the same issue. I changed the condition to contains but still don't receive the emails. The also get the traps changing colour so it looks like the conditions are being met. I am receving emails from other Solarwinds functions so am pretty sure the email set up is correct.
Any other suggestions?