4 Replies Latest reply on Nov 28, 2011 11:14 AM by DanielleH

    Storage Manager not displaying any perf data

    stooie29

      Hello,

      Storage manager has stopped collecting performance data. Statistics logging is enabled on the Clariion and the console tab shows information however when I go to the performance tab under the Resource Name i can't select anything and the graph is empty. I am running version 5.1.

      Thanks

        • Re: Storage Manager not displaying any perf data
          Garrett Gross

          It sounds like you are not getting all of the data from the SMI-S provider.  I would try removing/re-adding the array, even re-installing the provider if that doesn't help.  

          When you query the provider on test class "cim_blockstoragestatisticaldata", does it return any data for that array?  If so - it may be a STM agent/server communication issue and you would want to contact our support staff by submitting a ticket at www.solarwinds.com/support/ticket/

          If it is NOT returning data for that array - your best bet would be to contact the array vendor (EMC in this case) as it seems the SMI-S provider is not functioning properly.

          Thanks