10 Replies Latest reply on Nov 30, 2011 12:26 PM by ChrisDavis_HSV

    Feature Request: A "real" NOC style view

    ChrisDavis_HSV

      I'm sure that this has been requested in the past, but I can't find anything and just in case I'm making my plea.

      We have made due with a highly altered Summary View, but I think one area where Orion is severly lacking is in a single pane (ie no scrolling, no interaction, just information), NOC style view.

      I've searched the forums, and the most common answer has been to create a summary view with lots of Custom HTML objects within it to grab the various bits and pieces of "summary" information Orion modules (NPM, APM, NCM, etc.) provide and put them in one place. While this method sort of works, it really misses the point.

      I would propose that there be a new view type which not only has the ability of presenting way more that three columns (a major limitation as most NOC displays are far wider than they are tall), but has dynamicly updating compontents that do not require a full page update. From a development standpoint, I would think this to be rather easily accomplished given the current modular construction already employeed. Dynamic polling within the displayed sections could simply be wraped around existing controls so that they are provided an asynchronous updating option. And creating an altered Summary View is not limited to three columns should not be that difficult.

      I've been working on implementing these suggestions within my own site, however as I am neither a .NET programmer nor a sufferer of excess time, there has been very little progress. What little I have accomplished I would be willing to provide if it would aid towards the goal.

      Thank you.

          • Re: Feature Request: A "real" NOC style view
            mdriskell

            Chris first of all I love the ideas and as someone who managed a NOC for 6 years I have created several different views to accomplish some of the tasks you are referring too.

            One thing I have been doing recently is utilizing Google Chrome for my browser when it comes to the views we put up on our Video Wall.  There is a chrome extension called Revolver.  It allows the browser to automatically cycle between the tabs and reload the pages.  This allowed me to use bigger pages with less info and cycle through them on a set schedule.  While this is not a solution for what you are looking for you may find it beneficial.  

            Another method I did years ago was to have one of my web guys write me a simple framed webpage that simply called different pages within solarwinds to allow me to show screens from multiple solarwinds servers or from different systems at once.

             

            I'm not by any means dismissing what you are asking for because I could definitely use some of these features myself but rather simply suggesting ways you could accomplish some of what you are looking for.  I have worked in a NOC environment for 12 years so I have heard several of these type of requests in the past and have taken some of the exact steps you are taking now.

          • Re: Feature Request: A "real" NOC style view
            byrona

            Chris

            We run a NOC here as well so I totally understand this request.  The problem is that most people will likely have a different idea of what a NOC view should contain depending on things such as what the NOC is responsible for, what types of displays are present in the NOC (we have had different types over the years) and personal preference.

            I would personally just like to see more flexibility (and UI modernization) allowing me to build my own views the way I want them to be.

            Thoughts?

            • Re: Feature Request: A "real" NOC style view
              ChrisDavis_HSV

              @mdriskell, @byrona,

              I agree with both of you. There are many ways to accomplish a NOC view (I've even employeed some of the ones suggested). I'm just thinking that it shouldn't be necessary to work outside of Orion in order to acheive, what to me seems to be, a primary purpose of the product.

              I would like to see a more expansive and customizable view beyond what is currently allowed with the existing Summary View type. That way if I want to build out a 20 column page, with node summaries, alerts, application statuses, a weathermap, and anything else I can think of; I can. Furthermore, as I think you were alluding to Byron, it should take advantage of current technologies (ie AJAX, Flash, Silverlite, etc.) so that we're not limited to full page updates every X minutes.

              I'm looking for highly customizable and dynamicly updating views into the status of my network and applications, all without requireing me to develop a wrapper or use some other outside product.

                • Re: Feature Request: A "real" NOC style view
                  byrona

                  Furthermore, as I think you were alluding to Byron, it should take advantage of current technologies (ie AJAX, Flash, Silverlite, etc.) so that we're not limited to full page updates every X minutes.

                  This is exactly what I meant!  Several aspects of the WebUI feel very outdated from a technology standpoint.

                  I would personally like to see HTML5, AJAX is good too.  Microsoft has announced that Silverlite is going away (and frankly I never cared for it) and Flash isn't supported on too many devices.

                  Since I am a geek I like to talk about the technology under the hood; however, as a user it really comes down to what the WebUI is able to do and less about the technology that makes it possible.

                  In general I think we can all agree that views customization would be much better if it were more flexible and the interface even better if it had some more "real-time" aspects.

                • Re: Feature Request: A "real" NOC style view
                  ChrisDavis_HSV

                  I don't know if it's concidered uncouth or in violation of the rules, but I've finally got a working starting point for what I'm calling my Orion NOC application and am willing, if people want it, to post the source files here.

                  Basically, it's just a ASP.NET web application using SWIS to get the data and display it in some custom lists. Right now I only have Alerts and Node statuses, but now that I have the layout working and am getting the hang of this whole C# .NET programming I think I may start to build out the data types more...

                  I'm working in Visual Studio 2010, so if you need an older solution let me know and I will see what I can do to export. I'm developing in .NET 3.5 as that's what is most common here for IIS.