4 Replies Latest reply on Jan 17, 2012 7:36 PM by karim1

    soalrwinds.net error message

    karim1

      I am getting the following  "SolarWinds.Net.ApplicationImprovementProgramConfig has stopped working" error everytime I RDP to Orion server.

      More information regarding error message is as follows:

      Problem Event Name: APPCRASH

      Application Name: SolawrWinds.Net.ApplicationImprovementProgramConfig.exe

      Application Version: 10.7.0.103

      Application Timestamp: 4e29429f

      Fault Module Name: KERNELBASE.dll

      Fault Module Version: 6.1.7600.16385

      Fault Module Timestamp: 4a5bdbdf

      Exception Code: e0434f4d

      Exception Offset: 0000b727

      OS Version: 6.1.7600.2.0.0.272.7

      Locale ID: 3081

      Any idea why this is so? I had a look on the forum and did not find any posts with same problem/error message.

        • Re: soalrwinds.net error message
          michalB

          Karim,

          there are two ways around this:

          1) disable the Application Improvement Program (using the "Configure Application Improvement" shortcut in Start menu)

          or

          2) Download the latest hot fix for Engineer's Toolset 10.7 from your customer portal and follow the included instructions.